Frequently Asked Questions

How can I be sure my child is safe online?
  • Make sure you have installed parental controls on your home broadband and any internet-enabled devices.
  • Set up a user account for your child on the family computer and make sure other accounts in the household are password-protected so that younger children can’t access them by accident.
How can I ensure that my child avoids unsuitable material when searching for information?
  • Try to use safe search engines such as Swiggle, Kidrex or Kids-search.
  • Safe search settings can also be activated on Google (and other search engines including YouTube).
  • The age ratings that come with games, apps, films and social networks are a good guide to whether they’re suitable for your child. For example, the minimum age limit is 13 for several social networking sites, including Facebook and Instagram.
  • Be aware that sites aimed at under-10s like Moshi Monsters and Club Penguin also have social networking elements so you should closely monitor your child’s use of these too.
How can I maintain control of my child’s use of devices and the internet?
  • Agree and set boundaries with your child or have a family contract for internet use.
  • Be clear what your child can and can’t do online – where they can use the internet, how much time they can spend online, the sites they can visit and the type of information they can share.
  • Agree with your child when they can have a mobile phone or tablet.
  • Put your family computer in a communal area like the lounge or kitchen so you can keep an eye on how they are using the internet and also share in their enjoyment.

Where can I find out more information?

  • The Thinkuknow http://www.thinkuknow.co.uk/ website is a great first stop for children and parents for information and videos on e-safety
  • Visit the parents’ pages at Cambridgeshire’s ICT Service website: www.ccc-esafety.org.uk for lots of useful help and advice for parents about keeping your child safe online.