If parents have concerns about their child's progress or the school's provision, they should first discuss these with the child's class teacher. If concerns remain, parents can approach the SENCo or headteacher. The school’s governing body, including the SEN governor, Mr. Neil O'Regan, is the final point of contact.
Additionally, PinPoint Cambridgeshire and SENDIASS provides independent support for parents, offering:
- Confidential advice and information on Special Educational Needs (SEN)
- Guidance for preparing for meetings with the school or professionals
- Information on parents’ rights, children's rights, and SEN law
- Access to local support groups and voluntary organisations
- Resources such as leaflets, newsletters, and updates on SEN issues, including training and events.
If at any point you are unsure about or unhappy with your child’s Special Educational Needs provision, then we would urge you to come in and speak to your child’s class teacher. If, having met with the class teacher you are still unclear, unhappy or concerned, then please do make an appointment to speak to the school SENDCo – Kate Samways who will be happy to listen to your concerns and to work together to find a solution.
Any residual concerns should be taken to the Head Teacher – Mrs Sasha Howard.
The school’s governing body are the final point of contact for these concerns; our school’s SEND governor is Mr Neil O’Regan.
Procedures for raising a concern or making a formal complaint are described in detail in our Complaints Policy.